Privacy policy
At ELLOUZE ACADEMY, we are committed to protecting the privacy of our website visitors, course participants, and partners. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or participate in our in-office courses.
1. Information We Collect
We collect different types of information depending on how you interact with our website and services.
This includes:
1.1 Personal Information
When you register for our in-office courses, we may collect the following personal information:
- Full name
- Email address
- Phone number
- Any other information you voluntarily provide
1.2 Non-Personal Information
We may collect non-personal data such as:
- IP address
- Browser type
- Device information
- Website usage data through cookies and analytics tools
2. How We Use Your Information
We use your personal and non-personal information for the following purposes:
- To process course registrations and payments
- To communicate important course details and updates
- To provide customer support
- To improve our courses and website functionality
- To comply with legal and regulatory requirements
3. How We Share Your Information
We do not sell, rent, or trade your personal information. However, we may share your data with:
- Service providers who assist us in delivering our courses (e.g., payment processors, email services)
- Legal authorities when required to comply with laws or protect our rights
4. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, alteration, or disclosure. Our website and payment processing systems use encryption and secure authentication methods to safeguard your data.
5. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information
- Opt-out of marketing communications
- Request a copy of the data we hold about you To exercise these rights, please contact us at contact@ellouzeacademy.com.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience. You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before sharing personal data.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
9. Refund Terms
Please note that once the registration fees have been paid, they are non-refundable unless the cancellation is made on our part.
However, if you are unable to attend the training, you will have the option to postpone your participation to a later date. To do so, you must inform us as soon as possible and reschedule the training within a maximum of 12 months from the originally planned date.
10. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
ELLOUZE ACADEMY
Centre Médical El Farabi El Menzah 6, 2091 – Tunisie
Email: contact@skanderellouze.com
Phone: +216 71 750 230